Spoiler alert: we get a captive audience In a previous position where we sent out an email survey to all students, we were lucky to get a 20% response rate. And by “we were lucky”, I mean we usually got closer to a 10% response rate. So low that I felt guilty reporting the results,… Read More How we get a great response rate on student surveys
Since my blog posts about Koha have been the most popular I thought it might be useful to share more Koha resources. To this end I’ve created a Koha SQL reports page where I will post SQL reports that I’ve used and may be helpful to others that need to run detailed reports in their… Read More Koha SQL Reports Added
To what extent should we engage our patrons? This is a questions I think about often because in a library as small as mine, the level of engagement with each patron is often an unavoidable conscious decision. What I mean by that is I notice every patron that comes into the library, and they notice… Read More To “hi” or not to “hi”: how should we engage our patrons?
A new quiz has been added to the quizzes page: Guess the Library This was a fun quiz to put together because there are lots of impressive libraries out there. Enjoy!
There’s a great Library Journal article by Meredith Schwartz on faculty views of academic libraries that breaks down librarian vs faculty opinion on library services and offers strategies for improvement. But one particular statistic hit me hard: The majority of faculty feel there’s no need for better communication between librarians and faculty while an overwhelming percentage of… Read More Faculty could take us or leave us