All-purpose librarian: when does it become exploitative?

In a recent College & Research Library News article, Cori Wilhem discusses the benefits and, at times, necessity of cross-training in academic libraries. ¬†She concludes: Cross-training saves money while helping employees build their skill sets, and creates cohesion and collaboration between otherwise separate departments. In an outward-facing library, it is often necessary for the front… Read More All-purpose librarian: when does it become exploitative?